There are a lot of decisions involved with the launch of an online store and focusing your attention on some of the more important aspects of ecommerce can save you time, money, and frustration. Here are the key areas to consider:
1. Picking Your Online Platform
The first decision should focus on the type
of online platform appropriate to your business. There are basically three
options:
- Build your own ecommerce platform;
- Use an existing online marketplace like Etsy, Amazon, eBay;
- Set up with an ecommerce site such as Shopify, Magento, or Bigcommerce.
However, you're not limited to just one
option. Many stores host their own ecommerce platform and still sell on Amazon
and Shopify. Other e-retailers prefer the convenience and corporate or
community support of an established online marketplace or ecommerce site.
Self-hosted stores give you the freedom to do it all your way, but the expense
and expertise required can be a burden for some.
2. The Amazon Advantage
The biggest advantage of using platforms
such as Amazon or eBay is the sheer scale of their online presence. Amazon, for
example, draws an estimated 85 million unique visitors each month to their
site. While these consumers are looking for specific products rather than your
store, if they purchase your product there's an opportunity for repeat business
through excellent customer service or fulfillment.
3. Billing and Order Fulfillment
A key area of concern for ecommerce merchants
is how to fill and ship items processed through the shopping cart and payment
collection. Consider tracking systems for inventory and shipping as well as a
shipping service. Payment options can be limited to just PayPal, or opened to
include all major credit cards.
Amazon and other major ecommerce
marketplaces offer complete packages for shipping. "Fulfillment by
Amazon" (FBA) lets you store your inventory at Amazon's warehouses where
they pick, pack, and provide customer service for the sold products.
Shopify offers numerous third-party apps to
help with fulfillment, invoicing, and shipping. Indeed, Shopify even supports
FBA if you choose to sell on Shopify and use Amazon for fulfillment.
Your choice of how to fulfill and ship
orders will depend largely on the type and number of products you sell and all
the associated costs.
4. Hello, World
Another consideration in launching an ecommerce store is how to boost sales and boost your brand awareness. For email blasts, write engaging and relevant content to hook your readers and inspire them to visit your store and buy. Choose an email content marketing provider that offers the services you need at a price you can afford. According to PC Magazine, questions to ask yourself before choosing an email provider include who's your audience, what do you want them to know, how often do you want to send them emails, and how much support do you need?5. Like Us
Social media is a must for ecommerce
stores. Offer a variety of ways for your consumers to interact with your store.
Invite them to "Like" you on Facebook, be active on Twitter, and/or
upload videos on YouTube. The more you can engage with customers, the more
they'll feel loyal to your brand.
6. Thank You and Come Again
Services such as Picreel offer exit
strategies for people visiting your ecommerce store. Such marketing providers
can let you survey a select group of customers or provide pop-ups to entice
people to stay and shop longer.
Conclusion
It takes time and effort to create an online
ecommerce store. Pre-planning is key. Start your research and decision-making
now – reap the benefits later.