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Shopping with new Apple TV; A game changer?
On September 9, 2015, Apple launched its latest
iteration of the Apple TV. It has all the usual bells and whistles you'd expect
from Apple - a remote control that lets you "swipe" quickly through
lists, Siri's voice command feature, and so on – but the big news for ecommerce
is the ability to download retailer apps.
We've grown to accept that there are apps for just about everything on
our mobile devices. Order a meal, learn a language, play a game, buy a pair of
shoes; there are very few areas of our lives devoid of an app. Now Apple is
bringing them to a TV screen near you.
It’s the new click & shop
The redesigned Apple TV has an App Store,
just like any Apple mobile device, with apps that can be downloaded to the TV. Using
the new glass touch surface Siri remote, a shopper can choose a retailer app, swipe
through categories of products for sale, view product details and even complete
a purchase. Already, at the September 9 launch, e-retailer, Gilt, announced the
integration of its online shopping services with Apple TV. And you can bet it
won't be long before other ecommerce stores will want to follow suit.
What’s the BIG Deal…?
It’s the screen!
Will there be challenges and opportunities
arising for e-retailers from the new Apple TV launch? Definitely. Well-merchandized products will always be
essential for successful ecommerce retailing. Apple TV isn't going to change
that. What will change is the scale and opportunity that a 50-inch or larger TV
can present to engaging your customers. Retailers will now have to be prepared
to merchandize products for both a 5.5-inch mobile device and a 55-inch smart TV
screen. Think about reading a product description or looking at product images
from 20 feet away while sitting on the couch. What is that experience going to like
for your shoppers?
Get it Done
As the new Apple TV rolls out in the next
few weeks, we’ll begin to see how online shoppers receive it and also what new opportunities
it offers retailers. Perhaps the biggest opportunity will be for retailers to
turn their focus to what will make their ecommerce store experience unique at
this new scale. It is inevitable that
retailers will have to rethink how they merchandize products to ensure their
customers are getting the best out of this new platform.
If they haven’t already, many retailers will
begin developing their own apps for the Apple TV.
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